The conversion of four First Niagara Bank N.A. branches to Five Star Bank last weekend went smoothly, with 12,000 new customers and 30 new employees joining the Warsaw, Wyoming County-based bank, Five Star officials said.
Five Star acquired branches in Brockport, Batavia, Medina and Waterloo, adding $129.3 million in assumed deposits and $58.6 million in loans, the bank said in a statement Wednesday.
“This is an extremely proud week for everyone within the Five Star Bank family,” said Peter Humphrey, president and CEO of Five Star and its parent, Financial Institutions Inc.
Staff was added at each of the four locations, and call center staffing was increased in anticipation of customer needs, the company said. Calls were heavier than usual Monday, but had returned to normal levels by Wednesday.
Five Star is scheduled to acquire former HSBC branches in Albion, Orleans County, and the communities of Elmira, Elmira Heights and Horseheads in Chemung County on Aug. 17, pending regulatory approval.
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