Skooba Design, a Chili-based company specializing in the design and manufacture of carrying cases for laptops and other tech gear, has been awarded “Elite” designation by Stella Service.
Stella is an online customer service evaluation company that gives retailers designations based on their commitment to customers. Internet businesses with an “Elite” or “Excellent” rating can display Stella’s seal on their websites.
Skooba joins the likes of Apple Inc., Amazon.com Inc. and Zappos.com in having Stella’s highest possible rating.
“This is an extraordinary recognition of the seriousness with which we take customer service,” said Skooba CEO Michael Hess. “Stella’s process is intense, and very few companies, much less small businesses, make the ‘Elite’ cut. We’re proud of our standards and reputation, and this award just motivates us more.”
(c) 2012 Rochester Business Journal. To obtain permission to reprint this article, call 585-546-8303 or email service@rbj.net.
This Week
-
Finalists and honorees for the 2013 Financial Executive of the Year Award are profiled.
-
The wait is over: The new Wegmans store on East Avenue set to greet shoppers.
-
The millennium bug was the foundation for IT services firm ComTec Solutions.
-
Director Bruce Barnes has ambitious plans for George Eastman House.
-
City engineers have turned to preventive maintenance programs as a way to save money.
-
Benjamin Woelk is an associate director for GardenAerial.
eMail
View All Comments
Print
Reprints
