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NON-PROFIT REPORT: Coordinated Care Services Inc.

Non-profit Report
Rochester Business Journal
March 8, 2013

Coordinated Care Services Inc. is a management services organization specializing in behavioral health and human services. CCSI began in 1984 as Integrated Mental Health Inc. and led a demonstration project on local management and alternative financing for public mental health services in Monroe and Livingston counties. IMH was reorganized in 1992 to form CCSI, which today provides management services and technical assistance to offices of mental health and human services, state agencies and community organizations in Monroe County and across New York.
CCSI works with the Monroe County Office of Mental Health on financial and contract management, quality improvement, data management and a range of special programs. As a lead agency for the state Health Department's Facilitated Enrollment program, it also helps people understand and apply for government-sponsored health insurance. Other program management initiatives include support to the New York Care Coordination Program, a multi-county collaborative to improve services for people with serious behavioral health problems.
CCSI also provides technical assistance to county governments, service providers and other non-profits in New York, with active engagements in 22 counties. This work includes: fiscal analysis and practice improvement, program evaluation, continuous quality improvement, contract and performance management, consultation on cultural and linguistic competence, and various kinds of specialized training.
CCSI has 138 employees-102 in Monroe County and 26 at locations across the state, including Albany, Binghamton, Syracuse and Chautauqua and Wyoming counties. Anne Wilder is CCSI's president. Its office is at 1099 Jay St., Building J, and its website is
Financial Record Year ended Dec. 31, 2011 
Revenue %
Grants from state agencies $31,592,385 74
Project management revenue 4,981,673 12
Service contracts 2,318,865 5
Monroe County funding 1,455,984 3
Consulting income 1,143,689 3
Financial or contract management income 1,120,109 3
Other 139,786 less than 1
Total revenue $42,752,491 100

Expenses %
Payments to providers $31,179,041 73
Pay and benefits 8,035,826 19
Fees for professional services 743,746 2
Occupancy 669,907 2
Information technology 535,649 1
Program and contract expenses 481,152 1
Conferences and meetings 282,919 1
Office expenses 152,783 less than 1
Other 713,335 2
Total expenses $42,794,358 100
Excess (deficiency) of revenue over expenses ($41,867)
Board of Directors
Edward Nowak, chairman; retired Monroe County public defender
Robert Tobin, vice chairman; lecturer, Simon School of Business, University of Rochester
Susan Reschke, treasurer; senior vice president of finance and chief financial officer, YMCA of Greater Rochester
Ronald Vallot, secretary; retired from Eastman Kodak Co.
Terrence Finegan; director of development, Rochester Oratorio Society Inc.
Amy Galiana; vice president, human resources, GateHouse Media Inc.
Cindee Gray; managing director, Rochester Institute of Technology-Rochester General Health System Alliance
Doris Green; financial services division director, Consumer Credit Counseling Service of Rochester Inc.
Heidi Gregory; member, Harris Beach PLLC
Cheri Jones; community volunteer
Jill Lavigne; associate professor, Wegmans School of Pharmacy, St. John Fisher College
Scott Lavigne; director of community services, Seneca County Mental Health Department
Joseph Vasile M.D.; president and CEO, Greater Rochester Independent Practice Association Inc.
George Wiedemer; retired supervisor, town of Penfield
James Whalen; chief financial officer, the DePaul Group Inc.
Lisa Zelazny; contract systems engineer, Xerox Corp.

If you are interested in having your group featured in the Non-Profit Report, please contact Rochester Business Journal at (585) 546-8303, ext. 116, or email (c) 2013 Rochester Business Journal. To obtain permission to reprint this article, call 585-546-8303 or email

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