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RGE, NYSEG warn about telephone scam

Rochester Business Journal
August 13, 2014

Officials with Rochester Gas and Electric Corp. and New York State Electric & Gas Corp. are warning customers about scammers who are calling about billing matters.

The callers say they represent the utilities and are telling customers to purchase a “Green Dot MoneyPak Card” to avoid having their service shut off, and then contact the caller with the card information.

“We have repeatedly warned our customers about this scam, and in most cases they become suspicious very quickly when someone attempts to take advantage of them,” said Mark Lynch, president and CEO of RG&E and NYSEG, in a statement released Wednesday.

The utilities do not call customers for payment if an account is in good standing, and will never ask them to purchase a debit card to make a payment, company officials said.

(c) 2014 Rochester Business Journal. To obtain permission to reprint this article, call 585-546-8303 or email

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