This Week
  • The new Golisano Children's Hospital will be dedicated next week.

  • Citizens Bank leader outlines plans in visit.

  • The last six years have brought quite a transformation to Mirror Show Management.

  • For Christopher Thorpe of Darien Lake Theme & Water Park Resort, work is about having fun.

  • Local banks are getting ready to migrate to the global standard for secure payments.

  • Aprille Byam launched StoryChick to help people begin conversations.

Skooba wins kudos for customer service

Rochester Business Journal
August 27, 2012

Skooba Design, a Chili-based company specializing in the design and manufacture of carrying cases for laptops and other tech gear, has been awarded “Elite” designation by Stella Service.

Stella is an online customer service evaluation company that gives retailers designations based on their commitment to customers. Internet businesses with an “Elite” or “Excellent” rating can display Stella’s seal on their websites.
 
Skooba joins the likes of Apple Inc., Amazon.com Inc. and Zappos.com in having Stella’s highest possible rating.
 
“This is an extraordinary recognition of the seriousness with which we take customer service,” said Skooba CEO Michael Hess. “Stella’s process is intense, and very few companies, much less small businesses, make the ‘Elite’ cut. We’re proud of our standards and reputation, and this award just motivates us more.”
 
(c) 2012 Rochester Business Journal. To obtain permission to reprint this article, call 585-546-8303 or email service@rbj.net.


What You're Saying 

There are no comments yet. Be the first to add yours!

Post Your Own Comment

 
Username:
Password:

Not registered? Sign up now!
 

To Do   Text Size
Post CommentPost A Comment eMail Size1
View CommentsView All Comments PrintPrint Size2
ReprintsReprints Size3
  • E-mailed
  • Commented
  • Viewed
RBJ   Google