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State Department of Financial Services representatives are coming to the Rochester area this week to help struggling homeowners avoid foreclosure.
The department’s Mobile Command Center will be at the Gates Public Library at 902 Elmgrove Road on Thursday and at 600 Greece Ridge Center Drive on Friday from 9 a.m. to 5 p.m., officials said Tuesday.
“It’s important that struggling homeowners know there are options available to them,” DFS superintendent Benjamin Lawsky said in a statement.
“The foreclosure prevention program allows homeowners to meet one-on-one with foreclosure prevention specialists who are knowledgeable and can offer practical advice.”
The program, launched in 2012 by Gov. Andrew Cuomo, enables homeowners to have confidential meetings with DFS representatives, who can assist in mortgage modifications, talk with mortgage lenders or servicers, and accept complaints from those who believe they were victimized by lenders, officials said.
“We are deploying the Mobile Command Center this week to allow homeowners in the Finger Lakes to meet directly with state representatives to determine what kind of assistance may be available to them, and to map out the best courses of action for avoiding foreclosure,” Cuomo said in the statement.
Homeowners also can call the department’s foreclosure hotline at 1-800-342-3736 or file complaints at www.dfs.ny.gov.
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